Customer Service Survey

A Breedlove Dobbs service technician recently visited your home. Because your satisfaction is our primary goal, we are very interested in your opinion how things went on this visit. Please answer these questions. Your responses are completely confidential and will be read by only the senior management of Breedlove Dobbs.

Please enter your information
First Name: *
Last Name: *
Phone Number: *
Email Address: *
 
Was the scheduling of your appointment handled in a professional and convienent manner?
Yes
No
 
Did our service technician arrive on time ready to serve you?
Yes
No
 
Did the work performed by our technician meet or exceed your expectations?
  1 2 3 4 5  
Extremely Dissatisfied   Extremely Satisfied
 
Did the technician or sales representative seem knowledgeable and competent enough to fulfill your needs?
  1 2 3 4 5  
Extremely Dissatisfied   Extremely Satisfied
 
Was the work area left in a clean, neat and orderly manner?
  1 2 3 4 5  
Extremely Dissatisfied   Extremely Satisfied
 
Is your heating and cooling equipment working to your expectations now?
  1 2 3 4 5  
Extremely Dissatisfied   Extremely Satisfied
 
Has Breedlove Dobbs "dropped the ball" or done anything that left you in any way unsatisfied?
Explain
 
Did any of our employees provide outstanding service or advice that you think they should be recognized by management for?
Please provide details if you like.
 
Is there anything we can do better the next time to ensure you are completely satisfied?
Please be honest - we value your input and take your responses very seriously.
 
We are always looking for positive comments for use on our website. Is there anything you would like to say?
If you write something here, we may list your response on our website but ONLY your first name and city will be listed.
 
* Denotes Required Fileds